Saturday, July 18, 2009

The Age Old Debate Part 3

Short and quick, just another thought

Most comments coming in are stating it is wrong and CHEAP to pass interference a WR.

However, is it wrong for a offensive team to take a delay of game on 4th down to back themselves up 5 yards when they are on the 50 yard line to give their punter more room. I am pretty sure most will say no. But this is the same thing. You are "breaking a rule" to gain an advantage.

In basketball, is it wrong to foul at the end of the game when you are down 5 points so the other team will have to go to the foul line. Most will say no but once again you are "breaking a rule" to try and get yourself and advantage.

I don't think anything is wrong with any of them.

If you think the 4th down punter delay of game or fouling basketball is ok but not pass interference, leave some comments on your reasoning of why "breaking rules" to gain competitive advantage is ok sometimes but other times it is just CHEAP.

Just giving some more food for thought on this early sat morning (3:23 am)
Peace

Charter Part 3: The Cousin

So Kyle left a comment linking the charter post back to the "Age Old Debate" post by asking the question is it morally wrong to use the "age old trick" of telling Charter you are disconnecting, without true intentions of disconnecting, to get a better deal.

We all know that the fastest way to get a new deal from Charter, and probably from any cable provider...yes that means you DISH Network and Direct TV, is to tell them to pull the plug. It is so funny to listen and go through the protocol of the Tech telling you "One Moment Please, let me check with my manager" knowing that they will give you the best deal that they currently have advertised to keep you from pulling the plug. Now we all know better than to think that these Techs actually go and ask their manager. These Techs no that Charter are milking us for all we are worth and as they are "checking with their manager" they are actually returning to their foreign spoken conversation on who will win at laser tag that night with their cube mate.

Anyway, lets hit the Kyle's question.

When you get down to the moral issue of it I would have to say it is wrong to intentionally tell Charter to disconnect you when you have no intentions of pulling the plug. Now have I done that before, YES I HAVE so you can call my a HIPO (that is my slang term for hypocrite).
Now, I just wrote a couple paragraphs on this and erased them because I was getting too detailed and making this simple question to complex so here is the summary

The reason I say it would have to be wrong is because you are intentionally deceiving someone and the Bible teaches us not to be deceitful. Now is it wrong to negotiate with Charter (or with any businessman), NOT AT ALL. There is nothing wrong negotiating with someone as long as you are being fair.
I now only tell them to pull the plug if I am willing to deal with the consequences of them actually pulling it.

Short and simple
comments welcomed

Wednesday, July 15, 2009

I Hate Charter Part 2

So last year I posted on how Charter is a HORRIBLE cable provider. I have been with charter for the past 5 years and I have had to EXPLAIN things to them at least a handful of times. Did you hear what I just said... I HAD TO EXPLAIN things to them.

Now for some reason I am starting to get a couple comments on this blog so I figured lets continue on this I Hate Charter Soga even though I hate blogging almost as bad..but lets give it a whirl.

Since if you google "I hate charter", my blog is the first item found (Not many times I have something at top of the list) I figured lets tell Charter what they could do better for that day when their foreign intern is told to go GOOGLE "I hate Charter" to see what comes up so they can try in their very small, POLITICAL INSANE and STUPIDITY MINDSET (yes I do think most of the political world is out to feed their power hungry mind and have no clue what they are doing except feeding more ignorance to the portion of America that has no clue how not to WET their PANTS and be a good American - but politics is for another blog) to better their so called "cable company".
Really this goes for all cable companies because I not sure any of them have a lick of sense

BP's TIPS to a Better Charter:
1) Reduce Prices. Telling the public that it cost $90 to have a DVR, HD Channels, Sports Package, etc is redonkulous. We all know that ESPN is one reason cable companies have to mark up their prices but $90 for a package is crazy AND that is with a deal. Take away the "rental fees" for the DVR, take away the HD upgrade price, I mean are we updating everyday...i could go on but i have lost track of all their crazy fees and i don't feel like getting my bill out
2) Allow customers to select what channels they want. Don't bundle a lot of 30 stations together. If someone wants TLC but doesn't want Oxygen, let them be. It is not a sin to want TLC and not Oxygen. If someone wants ESPN but not Speed Vision for Motorcycles 4, then let it be. Bundle smaller packages if you must but simply list all your channels and LET US CHOOSE
3) Revamp tech support. Charter's tech support is so spread out globally that getting an American friendly voice that you can understand is a long shot. It is like blind dating - you not sure what you will get. So minimize the number of foreign people. Also minimize the tech support hand book that they read out of. I have called tech support so much that I know exactly what they are goingn to say and what I can say to "trick" them now to half way get my way. I am tired of hearing "Let me send a signal to your box". What the heck, let me send some intelligance to you, the signal doesn't work. The tech supports don't have a clue of what packages are going on or how to fix crap. I have talked to only 3 people i would ever want to talk to again on tech support.
4) Don't just give deals to newbies. Does that make sense to anyeone else. Mr Payne has been with us for 5 years and paid his bill on time every month but lets stick him with our HIGHEST priced package while little donkey lover Bill gets 1/2 off for 1 year. Sure newbies need a deal to get them in the CULT but us oldies need a deal too. It will save me valuable time from calling charter to disconnect to just reconnect the next to get a deal. However, I have found out if you threaten to pull the plug or just keep calling until you get a sweet lady named Mary (wait is that her name) that you can always still get a deal no matter if they tell you that you must wait 3 months after your initial subscription runs out.
5) Quit charging $25 for a stupid tech op to come to my house. Charter says they will reverse the bill if the problem ends up being their fault. Their fault, it is always their fault. Who in their right mind damages their cable box? Think about that charter, what could we do to the cable to make it not work. IDIOTS

Don't even get me started on internet, 10 MB speed, who needs that fast of internet and for $50.....NO WAY

Charter listen closely...you are a horrible business and people will keep leaving until you fix your prices and industry as a whole. More and more people are buying the $20 HD antenna at wal mart and saving $100 a month on cable bill.

I want to hear comments on how to "trick" charter into less money. What have you learned